Privacy

Privacy Policy

Last Updated: 5 August 2026

Welcome to AI Chat ("Service" or "App"), operated by ThinkaM LLC ("we", "our", or "us"). We are committed to protecting your privacy and handling your information responsibly. This Privacy Policy explains what information may be collected when you use the Service, how such information is used, when it may be shared, how long it may be retained, and the choices available to you regarding your information. By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

The information we collect depends on how you use the App, which features you enable, and whether you create an account, contact support, make a purchase, upload content, or interact with AI features.

Information You Provide

We may collect information that you voluntarily provide, including:

Name
Email address
Account credentials
Messages, prompts, questions, requests, and other text submitted to the AI
Uploaded images, documents, files, and other user content
Customer support communications
Feedback, bug reports, and other information you choose to send to us

Automatically Collected Information

When you use the Service, we or our service providers may automatically collect:

Device type
Device identifiers
Operating system version
App version
Language preferences
IP address
Country or region
Usage statistics
Feature interactions
Session information
Crash reports
Diagnostic and performance information

Subscription and Purchase Information

Purchases and subscriptions are processed by Apple through the App Store. We do not receive your full payment card information. We may receive or process information related to:

Subscription status
Transaction identifiers
Purchase confirmations
Renewal status
Refund or cancellation status

App Store Privacy Categories

For App Store privacy disclosures, the App may collect or process data that may fall into the following categories, depending on the features you use:

Contact Info, such as name and email address
User Content, such as messages, prompts, files, images, documents, and support communications
Identifiers, such as user ID, device ID, transaction ID, or similar identifiers
Purchases, such as subscription status and purchase confirmations
Usage Data, such as feature interactions and session activity
Diagnostics, such as crash reports and performance data
Location, limited to approximate location inferred from IP address, if collected by us or our service providers

We do not intentionally collect sensitive personal information unless you choose to include it in messages, prompts, uploaded files, support communications, or other content you provide.

2. How We Use Information

We use information to:

Provide, maintain, and operate the Service
Generate AI responses and fulfill user requests
Process messages, prompts, uploaded content, images, documents, and files
Create, manage, and authenticate user accounts, where applicable
Verify purchases and manage subscriptions
Improve App performance, reliability, and functionality
Monitor abuse, fraud, spam, security threats, and unauthorized activity
Provide customer support
Analyze product usage and improve the user experience
Debug crashes, technical issues, and performance problems
Comply with legal obligations
Enforce our terms, policies, and agreements

3. AI Processing

To provide the functionality of the Service, we may use artificial intelligence models and technologies provided by third-party AI API providers. When processing your prompts, messages, files, images, documents, or other content, relevant information may be transmitted to such providers for the purpose of fulfilling your request and generating the requested output.

These third-party AI API providers may include OpenAI, Anthropic, Google, DeepSeek, Mistral AI, Z.AI, xAI, FLUX, Stability AI, and Qwen AI. The specific provider used may depend on the AI model, feature, user selection, availability, performance, or technical requirements of the request.

Each provider has its own privacy policy. We encourage you to review their policies for information on how they process data. We select providers committed to data protection and enter into appropriate data processing agreements where required.

User content submitted to AI features may be processed by third-party AI API providers, cloud infrastructure providers, or technical service providers that help operate the App. These providers are authorized to process data only as needed to provide services to us, maintain security, comply with law, or fulfill the purposes described in this Privacy Policy.

Please do not submit sensitive information, confidential information, health information, financial information, government identification numbers, passwords, or other information you do not want processed by AI systems unless the App clearly states that such use is supported and protected.

4. Use of Data for AI Model Training

We do not use user messages, prompts, files, images, documents, or other user content to train, retrain, or improve artificial intelligence models without the user's explicit consent. User content is processed for the purpose of providing the Service, generating responses, fulfilling user requests, maintaining security, preventing abuse, and supporting App functionality.

If we ever offer an optional feature that allows users to share content for model improvement, we will request clear consent before enabling that use, and users will be able to withdraw consent as described in this Privacy Policy.

Third-party AI service providers may process data in accordance with their own privacy policies, data processing terms, and retention practices. Where required, we take reasonable steps to use providers that offer privacy and security protections appropriate for the nature of the information processed.

5. Analytics and Diagnostics

To understand how the Service is used, improve performance, and identify technical issues, we may use third-party analytics and diagnostic services. Such services may collect information including:

Device type
Operating system version
Application version
User interactions with App features
Session duration
Crash reports
Performance diagnostics
General country or region

We use this information to improve the Service, troubleshoot issues, understand feature performance, and maintain reliability. Where possible, analytics and diagnostic information is used in aggregated, statistical, or technical form and is not used to directly identify individual users.

6. Tracking, Advertising, and Data Sale

We do not sell personal information. We do not share personal information with data brokers. We do not use personal information for third-party advertising unless we disclose that practice and obtain consent where required by law or platform rules.

We do not track users across apps or websites owned by other companies for advertising or advertising measurement purposes unless the App clearly requests permission through Apple's App Tracking Transparency framework and the user grants that permission. If tracking is not enabled or permission is denied, we will not use the App to track you across third-party apps or websites for advertising purposes.

7. Data Linked to You

Some information may be linked to you when it is associated with your account, device, subscription, support request, transaction, or user content. This may include:

Contact information
Account information
User content
Subscription or purchase information
Identifiers
Usage information
Diagnostics connected to your account or device

Some analytics, diagnostics, or performance information may be processed in aggregated or de-identified form and may not be linked to you.

8. Face Data & Image Generation

Apple classifies face images as sensitive data. Our App processes face data only when you explicitly choose to use features that require it, such as generating avatars or illustrations from your images. This processing is performed solely to fulfill your specific requests.

When you use face-related features, your images are securely sent to specialized third-party providers for processing. They are contractually obligated to automatically delete this data within seconds of processing and never store it longer than 24 hours. We do not store your images on our servers at any point during or after this process.

You must actively opt-in before using any face-related features. Your consent is explicitly obtained each time you initiate such a feature. You have the right to disable face data processing at any time through the app's Privacy settings, which will prevent the App from sending face data to third-party providers.

9. Data Retention

We retain personal information only for as long as necessary to provide the Service, comply with legal obligations, maintain security, resolve disputes, enforce agreements, prevent fraud or abuse, and support legitimate operational needs.

Retention periods may vary depending on the nature of the information and the manner in which it is processed:

Account information may be retained while your account remains active.
Messages, prompts, AI conversations, uploaded files, images, and documents may be retained while needed to provide the Service, display history, support synchronization, troubleshoot issues, or comply with legal obligations.
Subscription and transaction records may be retained as needed for purchase verification, accounting, fraud prevention, tax, legal, and App Store requirements.
Customer support communications may be retained as needed to respond to requests, maintain service quality, and resolve disputes.
Crash reports, diagnostic data, and security logs may be retained for a limited period needed for debugging, reliability, security, and fraud prevention.
Backup copies may remain for a limited period until they are overwritten or deleted according to standard backup cycles.

Where information is processed by third-party service providers, retention periods may also be determined by their data processing terms, internal policies, technical systems, and legal obligations. When information is no longer required, it will be deleted, anonymized, or otherwise de-identified unless retention is required by applicable law or legitimate operational needs.

10. Sharing Information

We may share information as described below.

Service Providers

We may share information with third-party vendors and service providers that assist us with:

Cloud hosting and infrastructure
AI API providers for AI model processing, AI response generation, image generation, and related AI features
Authentication
Analytics
Diagnostics and crash reporting
Customer support
Payment and subscription verification
Security, fraud prevention, and abuse monitoring

These providers are permitted to process information only as needed to provide services to us, comply with legal obligations, maintain security, prevent abuse, or fulfill the purposes described in this Privacy Policy. We take reasonable steps to work with service providers that provide privacy and security protections appropriate for the information they process.

Apple and App Store Services

If you make a purchase or manage a subscription through the App Store, Apple processes your payment and subscription information according to Apple's own policies. We may receive purchase confirmation, subscription status, transaction identifiers, and related information needed to provide paid features and manage subscriptions.

Legal Requirements

We may disclose information if required by law or when reasonably necessary to:

Comply with legal obligations, court orders, or lawful requests
Protect users
Prevent fraud, abuse, spam, or security threats
Protect our rights, property, and safety
Enforce our terms, policies, and agreements

Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, user information may be transferred as part of that transaction. If such a transfer occurs, we will take reasonable steps to ensure that personal information remains protected in a manner consistent with this Privacy Policy.

11. International Transfers

Your information may be processed and stored in countries outside your country of residence. These countries may have data protection laws that differ from the laws in your location.

Where required by applicable law, we use appropriate safeguards for international transfers, such as contractual protections or other legally recognized transfer mechanisms. By using the Service, you acknowledge that your information may be processed and transferred as described in this Privacy Policy.

12. Your Rights and Choices

Depending on your location, you may have rights to:

Access your information
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to certain processing activities
Withdraw consent where processing is based on consent
Receive a copy of your information
Lodge a complaint with a data protection authority

You may exercise these rights by contacting us using the information below. We may need to verify your identity before fulfilling certain requests.

You can also manage certain choices directly on your device, including:

Disabling App permissions in iOS Settings
Managing App Tracking Transparency permissions in iOS Settings, if applicable
Managing notification permissions in iOS Settings
Managing subscriptions through your Apple ID or App Store account settings
Deleting content or account information through App functionality, where available

If you withdraw consent or disable certain permissions, some App features may no longer work as intended.

13. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that a child under 13 has provided personal information, we will take reasonable steps to delete it.

If the App is made available in a country or region where a higher age threshold applies, we will comply with the applicable age requirement. Parents or guardians who believe that a child has provided personal information may contact us using the information below.

14. Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure. These safeguards may include access controls, encryption in transit where appropriate, monitoring, and other security measures.

However, no method of transmission or storage can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your account credentials and for limiting the sensitive information you choose to submit to the App.

15. Third-Party Services

The Service may contain links to third-party websites, services, software development kits, or integrations. We are not responsible for the privacy practices of third parties that are not acting as our service providers. We encourage users to review the privacy policies of any third-party services they access.

If third-party services process information on our behalf, we take reasonable steps to require privacy and security protections appropriate for the information processed and consistent with applicable law.

16. Account and Data Deletion

You may request deletion of your account at any time through the functionality provided within the Service or by contacting our support team. Upon receiving a valid deletion request, we will delete or anonymize your personal information within a reasonable period unless retention is required by law, security obligations, fraud prevention requirements, dispute resolution, accounting, tax requirements, App Store requirements, or legitimate operational needs. You may also request deletion of specific personal information, such as user content, support communications, or AI conversation history, where deletion is technically feasible and legally required.

Certain information may temporarily remain in backup systems, security logs, diagnostic systems, or third-party service provider systems until standard deletion cycles are completed. Deleting your account or App data does not automatically cancel an active App Store subscription. Subscriptions must be managed through your Apple ID or App Store account settings.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted within the Service and the updated date will be revised accordingly. Continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

If we make material changes to how we collect, use, share, or retain personal information, we will provide notice where required by applicable law.

18. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

Email: thinkamllc@gmail.com

By using AI Chat, you acknowledge that you have read and understood this Privacy Policy.